How to request that your account is deleted
- Email support@oneleague.app from the same address you use to sign in to Front Office Edge.
- Use the subject line Delete my Front Office Edge account.
- Include your full name, the email on the account, and the organization name (for example, Front Office Edge or your club).
- We verify that the request comes from the account holder. We may reply to confirm.
- After verification we disable sign-in and delete your personal account data. You will receive a confirmation email when that is complete.
You can also ask an organization administrator to deactivate your login. That still requires the email request above if you want your personal account data deleted.
What we delete
We delete data that belongs to you as a Front Office Edge user. Records your organization is required to keep stay with the organization.
- Your login and the ability to sign in to the app and website
- Personal profile fields on your user account (display name, personal phone, notification preferences, email signature stored for you)
- Device session tokens and push-notification tokens
- Personal mailbox credentials stored for your user, if we provisioned a mailbox solely for that login
- Optional personal notes attached only to your user profile and not stored as organization records
Personal account data is deleted within 30 days of a verified request. Residual copies in encrypted backups are removed within 90 days.
What we keep (organization-owned records)
Front Office Edge is a workplace tool for teams, clubs, leagues, and agencies. Deleting your account does not delete information the organization owns or must retain for payroll, tax, or operations. That includes:
- Payroll records, paystubs, and tax withholdings
- Addresses, tax IDs, and other information used to send Form 1099 or similar tax documents
- Time-clock punches needed to calculate pay
- CRM contacts, companies, proposals, and agreements owned by the organization
- Business email and calendar items stored in the organization mailbox or calendar
- Operations tasks, ticketing, roster, and other club records you created or edited as staff
- Invoices, billing, and licensing records for the organization
Your name may remain on those organization records where it is part of the work product (for example, “assigned to” on a task or a signed proposal). We remove your login so you can no longer access the account.
Who this is for
This process applies to staff who use the Front Office Edge Android app, iOS app, or website with a personal login. Organization owners who need an entire club or agency removed from the platform should email support@oneleague.app separately. That is an organization offboarding request, not a personal account deletion.
Privacy policy: frontofficeedge.tech/privacy-policy. Support: support@oneleague.app.